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Current Projects

Analysis of Traffic Management Center (TMC) Staff and Staffing Contracts

The purpose of this project is to develop a technical report which builds on existing resources and current practices of agencies that considers:

• TMC staffing knowledge, skill, and ability (KSA) requirements for function of TMC functions and automation levels, including considerations of technology and systems.
• Relationships among TMC staffing classifications, KSA requirements and wages, including a comparison of trends related to staffing classifications, skill sets and wages over past decade by region (e.g. East, Midwest).
• Contributing factors for staff turnover and performance issues.
• Training options for staffing classifications, knowledge and skill requirements.
• A comparison of TMC staffing classifications, KSA requirements and wages between state employees and contracted staff.

Products:

• Webinar (planned for Spring 2023)

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