Completed Projects
TMC Staffing and Scheduling for Day-to-Day Operations
One of the most complex procedures in assuring an efficient and well-prepared Transportation Management Center (TMC) shift operation is its staffing. Proper staffing will determine whether the operation meets the expectations of both the TMC's internal and external customers. While the staffing model can be useful in the short range planning of weekly schedules and daily work role assignments, more importantly, it can be used to forecast the demand for future staffing levels. The purpose of this project is to develop a software tool that will assist TMC managers in making staff workload and schedule decisions, performing future staffing forecasts, estimating timelines for personnel procurement and recruiting, and analyzing staffing costs and productivity.
This project has been completed.
Project Deliverables:
- TMC Staffing and Scheduling for Day-to-Day Operations: A Technical Guidance
- Staffing and Scheduling Tool (downloadable via a link below)
- Project Fact Sheet
- Tri-Fold Brochure
- Project Presentation
- Subject Presentation
- Tool Enhancement Document
Contact Information:
To request project report and documents, provide feedback and comments, report errors in the final report, request information related to the project, or web site questions contact:
Ming-Shiun Lee: 612-373-6335, Ming_Shiun_Lee@urscorp.com
For additional information, contact:
Raj Ghaman: 202-493-3270, Raj.Ghaman@fhwa.dot.gov
Staffing and Scheduling Tool
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A Simplified Staffing and Scheduling Tool
zip
(126 KB)
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U.S. Department of Transportation Federal Highway Administration