The purpose of this project is to develop a reference document outlining the various business planning models that have been successfully employed by transportation agencies to ensure the long-term sustainability of transportation management centers (TMCs) and associated Intelligent Transportation System (ITS) applications. The intended audience of the document includes TMC Managers and transportation agency executives that are responsible for TMC business planning and operations. Business models examined in this project and described in the reference document would encompass the range of TMC operations currently in use, from centralized models wherein the state builds and maintains the facilities, to hybrids that combine state facilities and contracted services.